We are a mall brand from Hong Kong - Made to be worn everywhere.

1. Where do you ship?
We currently ship to:
- Hong Kong
- Spain
- Australia
- Thailand
- Dubai
- South Korea
- China
- Japan

2. How long does shipping take?
Hong Kong orders usually arrive within 2–5 business days.
International shipping usually takes around 10 business days depending on the destination.

3. Returns & Exchanges
We currently offer returns and exchanges for Hong Kong orders only. Size exchanges are free for eligible items, and returns must be requested within 14 days of delivery.
Please refer to our Return Policy for full details and eligibility.

4. How do your tees fit?
Our tees have a relaxed fit.
If you prefer a more oversized look, we recommend sizing up.

5. How do I take care of my tee?
- Wash cold
- Turn inside out before washing
- Do not tumble dry
- Avoid ironing directly on prints

6. What if my item arrives damaged?
Send us a message within 48 hours of delivery with photos and we’ll sort it out.

7. How can I contact you?
Email us at support@thezeronlab.com or DM us on Instagram @thezeronlab